TECH-MAHINDRA | ANGULAR JS DEVELOPER

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PFB, the JD for your reference. JOB RESPONSIBILITIES: Applies extensive knowledge of the job skills, company policies and procedures to complete complex, specialized assignments/tasks in a creative and effective way. Takes ownership of each customer’s case and works towards resolution of the issue by looping in support at various levels Acts quickly to resolve customer issues in a way that retains trust and maintains delight. Demonstrates customer- oriented responsiveness in answering inquiries and issues through compliance Ensures timely and accurate resolution of problems to avoid customer business impact Required Skills: Excellent Verbal communication skills Willing to work in a 24X7 environment supporting customers worldwide. Basic Understanding of Internet connectivity & troubleshooting issues.Knowledge on Modem, Router, OS, IP address. Should be tech savvy. Note –Candidate should be comfortable working in night shifts and Rotational Weekly Offs Salary grid between 2.50 to 4 Lac Min 6 month of Technical support (SD) OR 12 month of customer care support.PFB, the JD for your reference. JOB RESPONSIBILITIES: · Applies extensive knowledge of the job skills, company policies and procedures to complete complex, specialized assignments/tasks in a creative and effective way.· Takes ownership of each customer’s case and works towards resolution of the issue by looping in support at various levels· Acts quickly to resolve customer issues in a way that retains trust and maintains delight.· Demonstrates customer- oriented responsiveness in answering inquiries and issues through compliance· Ensures timely and accurate resolution of problems to avoid customer business impact Required Skills:· Excellent Verbal communication skills· Willing to work in a 24X7 environment supporting customers worldwide.· Basic Understanding of Internet connectivity & troubleshooting issues.· Knowledge on Modem, Router, OS, IP address.· Should be tech savvy. Note –· Candidate should be comfortable working in night shifts and Rotational Weekly Offs· Salary grid between 2.50 to 4 Lac· Min 6 month of Technical support (SD) OR 12 month of customer care support

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